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NavYaan is a digitally powered, innovatively inspired IT consulting company accelerating digital transformation for the world’s largest enterprises. Sales Cloud by Salesforce is the hub for Sales related CRM activities. Sales Cloud offers a consolidated view of the entire sales process, with deep insights of the customer journey. Multiple device functionality lets you monitor team performance and sales process from any device anywhere. Increase the productivity of your Sales team with the state-of-the-art UI that provides a 360 degree view of your customer with Predictive Lead Scoring, Automated Activity Capture, and Lightning Dialer elements. The Sales Cloud comes with Salesforce Einstein functionality baked in, giving you the ability to fetch the data from the sales process through Artificial Intelligence. Numerous tools and workflows along with back-end connectivity with social media platforms help create a personalized sales experience for your customers. Automated CPQ features and AppExchange integrations serve as the icing on the cake, making Sales Cloud the perfect Sales platform for all Sales and Customer Acquisition needs.
Salesforce Pardot is an all-in-one marketing platform that helps businesses get more leads, increase revenue, streamline efforts, measure impact, engage customers across channels, optimize campaigns, foster intelligent multi-touch journeys, and discover new insights.
Salesforce Service Cloud is built for companies that offer services and support to customers. The greatest draw for Salesforce Service Cloud is its Omni-Channel Routing, which tracks your agents’ availability and skillsets so that support tickets are paired with the best-fit team member. Active support tickets are listed in the contact center, where support managers can quickly view what conversations are happening and offer assistance wherever needed.
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